FAQ
Click on questions below to read the answers.
Instructions for registrations
General
When is your office open?
Our office is open on week days from 9am till 5:30pm. You can come to register for a race, the Running Club and pay the start fee. We will give you detailed information if you need.
When will the 2012 PIM races take place?
In 2012, the traditional races will take place in the following dates:
- 31 March - Hervis Prague Half Marathon
- 13 May - Volkswagen Prague Marathon
- 8 September - Mattoni Prague Grand Prix
Where is the Expo for each race located and where can I pick up the start number and the bag?
The Half Marathon Expo
- Jana Palacha Square by Rudolfinum
- Go to Half Marathon Expo for the opening hours and more information
The Sport Expo
- At the Industrial Palace, Incheba Expo Prague - Výstaviště, Prague 7 - Holešovice
- Opening hours and other information available at the Sport Expo page
The Grand Prix Expo
- On Old Town Square (Staroměstské náměstí)
- Opening hours and other information at the Grand Prix Expo page
What is the difference between the team and relay runs?
The team run is the feature of PIM where every member of the team runs the entire track. The final ranking is determined by the total time of all three/four runners of the team. Additionally, the finish time of each runner is included in the result list for individuals.
The relay run is designed for 4-member teams when each of the members runs only part of the race - the first three run 5-km section each while the last one (the team captain) runs 6.0975 km in the Half Marathon and 10 km + 12.195 km in the Marathon.
How much is the Czech Marathon Club membership? Do I have to be a member of the Czech Marathon Club?
The Czech Marathon Club membership is voluntary and free! However, the membership entitles you to a number of advantages, including a discount on starting fee. You become a member if you mark the appropriate spot in your registration form and participate in one of the PIM main races.
How can I order stuff from the PIM Shop?
Select the stuff you want, mark the number of pieces you want to buy for each product and confirm your selection on the bottom of the page.
How do I pay for the stuff I have ordered from the PIM Shop?
You can make the payment in cash on delivery or through a bank transfer.
Registration
Are persons below 18 allowed to register for the Hervis Half Marathon and the Volkswagen Prague Marathon?
The Hervis Prague Half Marathon and the Volkswagen Prague Marathon are races designated only for runners 18+ years old.
The younger runners can attend the Mattoni Prague Grand Prix (above 15) and all non-competitive runs.
What are the registration deadlines?
On-line registration must be done by the Tuesday before the race.
What are the rules for assigning the start numbers?
The start numbers are assigned based on your personal records you have submitted in your online application.
What shall I do if I receive a message that my credit card payment has not been accepted?
If you receive this message, your payment has failed because:
- the given card number, validity or control code is incorrect
- you have insufficient funds on your card
- the payment has been rejected by the bank or the card company
After half an hour from a failed payment, log into your account and in the order (in its details) choose again "pay back". If you do not see the item or the payment is still not successful, make a new registration and select a different type of payment.
Do I have to qualify for the race? Do I need doctor's approval to participate in the race?
There are no qualification criteria for the race. Entering the race is every runner's own responsibility. You do not need doctor's approval to register for the race.
Can I enter the non-competitive run with my children?
Yes, the non-competitive runs are open to children under 15. These runs are open to all age categories.
What are the requirements for entering a team/relay team?
At least one person on the team must be a member of the organization he or she is representing; mixed teams and relay teams are allowed. The team/relay team is comprised of 4 runners (3 for Grand Prix).
Can I register on the day of the race?
Registration on the day of the race is not possible for Hervis Prague Half Marathon and Volkswagen Prague Marathon. For Mattoni Prague Grand Prix registration is possible until 4pm. Registration is limited and may limit the plant to be closed prematurely.
Can I pick up the start number and the bag on the day of the race?
The Hervis Prague Half Marathon
- Yes, you can pick it up at the Expo between 8 and 9am
The Volkswagen Prague Marathon
- It is not possible to pick up the number and the bag on the day of the race!
The Mattoni Prague Grand Prix
- Yes, you can pick it up at the Expo before 7pm
What is the required format of the logo and when do you need it by?
The logotype size placed on the start numbers should not be bigger than 10 x 7 cm (w x h) and the print resolution should not be lower than 300 dpi and 1:1 scale. You can send the logotype files in the following formats: ai, eps, cdr, pdf, tiff and jpg. We require the CMYK color system and one layer. The text should be curved. Send the logo to This e-mail address is being protected from spambots. You need JavaScript enabled to view it .
Only registered teams who send the logo no later than 1 month before the race can have their logo placed on their start numbers.
Where do I pick up the start bag?
You can pick up your start bag at the Expo.
How much is the entry fee and how do I pay?
Go to the "about the race" page for information about the price (below are links to the main three races):
Where do I check that I have been registered?
You can check your registration status in our registration system by clicking the link with a password that will be automatically sent to your mailbox after online registration.
Instructions download for log into the registration system here.
What shall I do if I forgot my password?
Go to login tab at on-line registration system.There is possibility forward your password. If your password is still not working, please contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .
Instructions download for log into the registration system here.
What shall I do if I don't receive the start number?
Start numbers are allocated only if you have paid the entrance fee. You did not receive start number because of:
- partially paid order
- entered incorrect e-mail address
You can check the status of your order in our registration system. There is the possibility to forward your start number. To update your e-mail address, contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .
Instructions download for log into the registration system here.
Can I change the order of the runners?
Yes. You can change the members of your team and their order through the online registration system. This change must be done by the Tuesday before the race.
Instructions download for log into the registration system here.
What do I need to pick-up the start bag?
Start bag will be handed over to runner in Expo before race on base of confirmation e-mail with start number and ID (document with photography).
What should I do if my order is canceled and I have already paid?
Make a new order. Then send us number of new and old order with copy of bank statement at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .
Race
What is the best way to access the start line?
If driving by car, we recommend you to use the Park and Ride facilities located by the metro stations and take the metro to reach the start area.
Due to traffic restrictions on the day of the race, we do not recommend taking your car downtown as the center of the city will be closed. Go to traffic for more information.
The Hervis Prague Half Marathon - 17. listopadu Street (map)
- take the metro "A" line to "Staroměstská"
The Volkswagen Prague Marathon, The Mattoni Prague Grand Prix - Old Town Square (Staroměstské náměstí)
- take the metro "A" line
- to "Staroměstská" metro station
- to "Můstek" metro station
- take the metro "B" line
- to "Náměstí republiky" metro station
- to "Můstek" metro station
- to "Národní třída" metro station
I found discrepancies in the score sheet. What shall I do?
- I can't find my name in the score sheet
- I see only my start number without the name and surname
- Wrong results are listed under my start number
In case you find problems in the score sheet, please, send an email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it with your start number and a short description of the problem. It will be very helpful if you also include your name and surname and your approximate finish time.
NOTICE! Deadline for submitting changes to the score sheet is 1 week after the race. The official results will be closed after this date and no other changes will be taken into consideration!
What can I leave in the luggage deposit?
Only the official start bags from the Expo will be accepted at the luggage deposit.
PERSONAL BAGS WILL NOT BE ACCEPTED!
If you have large luggage, we recommend to leave it at home, in the hotel or use the specialized luggage deposits (at railway stations, for instance).
Thank you for understanding.
Is there a feedback form regarding the race?
The questionnaire is published after every race with a link in the email with the results and on www.pim.cz.
Thank you in advance for completing the form.
Can I join the race on a bike or a scooter?
Unfortunately, our races are not designed for bikes or scooters. But you can try in-line skating in the MF DNES In-line Party 6,5 km race.
Where do I find the luggage deposit and the changing rooms?
The Hervis Prague Half Marathon
- it is available at the technical service area on Jana Palacha Square by the Rudolfinum
The Marathon Weekend
- The Volkswagen Prague Marathon - it is available at the technical service area on Linhartská Street
- The MF DNES In-line Party - it is available in the basement of the Sport Expo
Where can I return the chip?
The chip is returned immediately after the race in exchange for a medal. No chip, then no refund! The chip can also be returned to our office.
Can I take the chip off the start number?
Don't take off chip from the start number!

















